Returns & Exchanges

At Boisson, we want you to be completely satisfied with your premium non-alcoholic selections. If your order arrives damaged or incorrect, we offer a streamlined return process to ensure your home bar stays perfectly stocked.

Return Process

• 1.
  Initiate Your Request

  Contact our concierge team within 14 days of delivery with your order number and photos of any damaged or unopened items.

• 2.
  Verify Eligibility

  Ensure all returned beverages are in their original, unopened packaging with seals intact to qualify for a full refund or exchange.

• 3.
  Secure Packaging

  Carefully repack your items using the original protective inserts to prevent breakage during the return transit to our warehouse.

• 4.
  Receive Refund

  Once our quality team inspects the return, we will issue a credit to your original payment method within 5-7 business days.